Why do Partner Relationship Management Systems fall short of expectations?

For industries where resellers constitute a significant part of the downstream supply chain, partner relationship management (PRM) systems have been proclaimed as having significant potential for supporting seller-reseller relationships and improving profits. By using these systems, companies strive to build more productive supplier-partner relationships while streamlining processes that run across suppliers, partners and customers. This has led to a rise in the implementation of these systems, yet performance improvements have not been consistently realised. In light of this, Dr. Chris Storey and Dr. Canan Kocabasoglu-Hillmer set out to investigate whether the performance of PRM systems were related to how suppliers provided oversight of their partners.

Updated: 16/07/2013
Views: 3,435

Who's in charge? Exploring leadership dynamics in professional service firms

This research represents a ground-breaking, in-depth study into leadership dynamics in professional service firms. It examines how leaders of these firms exert their influence, and analyses how they enact and resolve internal power dynamics.

Updated: 30/07/2013
Views: 3,620

Knowledge Acquisition Competencies for Non-profit Leaders

This paper synthesises literature on the development of knowledge processes, especially knowledge acquisition. Competencies required for knowledge acquisition in nonprofits are presented and classified by theme, and illustrated by an empirical analysis of data from major performing arts boards.

Updated: 18/06/2013
Views: 1,881

The REF: an effective tool, or does it inhibit creativity?

Amanda Goodall, Senior Lecturer in Management at Cass, debates the merits or otherwise of the Research Excellence Framework (REF) with her husband Andrew Oswald, professor of economics at the University of Warwick.

Updated: 16/05/2013
Views: 2,117

Supply Chain Agility: The contribution of information technology

In the final part of this series of blogs, Dr. Canan Kocabasoglu-Hillmer examines how information technology can strengthen the link between strategic sourcing and supply chain agility. This series concludes with a view of the direction strategic sourcing should take in the future.

Updated: 05/04/2013
Views: 5,019

Developing a better understanding of Community Foundations in the UK

With a greater emphasis on localism currently being seen in public policy discourse, this paper examines the role played by Community Foundations in furthering the tenets of community leadership and philanthropy. The paper then challenges the 'single model' view of UK Community Foundations.

Updated: 11/03/2013
Views: 2,733

Supply Chain Agility: Solving the Agility Puzzle

Having redefined strategic sourcing and discussed what operational flexibility and supply chain agility entail, Dr. Canan Kocabasoglu-Hillmer now considers how companies can utilise strategic sourcing to increase the agility of their supply chain. This is the fourth and latest entry in our series on supply chain agility.

Updated: 05/04/2013
Views: 5,163

Supply Chain Agility: The missing link? Operational flexibility

In part III in this series of articles on supply chain agility, Dr. Canan Kocabasoglu-Hillmer explores how companies invest in strategic sourcing to improve their operational competencies, which tends to have an impact on how agile they become.

Updated: 18/01/2013
Views: 5,513

The role and impact of trade union equality representatives in Britain

Drawing on data from the first ever national survey of trade union equality representatives, this article assesses the impact the role has had in British workplaces. This evaluation is important, given the role the previous government identified for unions in helping to deliver equality policy. It is also important as part of a broader evaluation of the union modernisation agenda.

Updated: 07/01/2013
Views: 5,063